Customer: any professional or natural person with legal capacity within the meaning of the Swiss Civil Code (RS 210), or legal entity, who visits the Site, which is the subject of these general terms and conditions.
Benefits and Services: leman-clinic.ch provides Customers with: surgical and medical services. The conditions under which the Benefits and Services are provided to Customers may change from time to time as agreed between the parties. In this case, the Customer will be informed of the new conditions and their date of application.
Content: All elements constituting the information present on the Site, in particular texts – images – videos.
Customer Information: Hereinafter referred to as “Information (s)”, which corresponds to all personal data that may be held by leman-clinic.ch for the management of your account, customer relationship management and for analysis and statistical purposes.
User: Internet user connecting to and using the aforementioned site.
Personal information: “Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies”.
The terms “personal data”, “data subject”, “sub-processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)
1. Presentation of the website
Owner: Leman Aesthetic Clinic – Allée de la Petite-Prairie 2, 1260 Nyon
Publication manager: Dr Espinoza Daniel firstname.lastname@example.org
Data protection delegate: Mme Girault Géraldine – email@example.com
2. General conditions of use of the site and the services offered.
The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.
Use of the leman-clinic.ch website implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time, and users of the leman-clinic.ch site are therefore advised to consult them regularly.
This website is normally accessible to users at all times. However, we may decide to interrupt the site for technical maintenance purposes, in which case we will endeavour to inform users of the dates and times of the intervention in advance. The website is regularly updated by In the same way, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to take cognizance of them.
3. Description of services provided
The purpose of this website is to provide information about all the company’s activities. We endeavor to provide information on the site that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or failure to update information, whether due to its own fault or to the fault of third-party partners supplying such information.
All information provided on the site is given for guidance only, and is subject to change. Furthermore, the information on the site is not exhaustive. It is subject to modifications having been made since it was put on line.
4. Contractual limitations on data
The website cannot be held responsible for any material damage linked to the use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with an up-to-date browser.
The aim is to provide a service that ensures the best possible level of accessibility. The web host guarantees continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.
leman-clinic.ch and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, in particular due to network congestion preventing access to the server.
5. Intellectual property and counterfeiting
leman-clinic.ch is the owner of the intellectual property rights and holds the usage rights to all the elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of :
Any unauthorized use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of article 231.1 et seq. of Swiss private law.
6. Limitation of liability
leman-clinic.ch acts as the publisher of the website and is responsible for the quality and accuracy of the Content it publishes.
leman-clinic.ch cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing the website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
cannot be held responsible for indirect damage (such as loss of market or loss of opportunity) arising from use of the site. Interactive areas (possibility of asking questions in the contact area) are available to users. reserves the right to delete, without prior notice, any content posted in this area which contravenes legislation applicable in Switzerland, in particular provisions relating to data protection. reserves the right to hold the user civilly and/or criminally liable, in particular in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).
7. Personal data management
The Customer is informed of the regulations concerning marketing communication, the Federal Data Protection Act (235.1) of June 21, 2014 as well as the General Data Protection Regulation (RGPD: No. 2016-679).
7.1 Persons responsible for the collection of Personal Data
For Personal Data collected as part of the creation of the user’s personal account and browsing on the Site, the person responsible for processing Personal Data is: Ms. Girault Géraldine, firstname.lastname@example.org
As the party responsible for processing the data it collects, leman-clinic.ch undertakes to comply with the legal provisions in force. In particular, it is the responsibility of leman-clinic.ch to establish the purposes of its data processing operations, to provide its prospects and customers with complete information on the processing of their personal data, and to maintain an accurate data processing register.
Whenever it processes Personal Data, takes all reasonable steps to ensure that it is accurate and relevant to the purposes for which it is processed.
7.2 Purpose of data collected
leman-clinic.ch may process all or part of the data :
to enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and usage data, invoicing, order history, etc.
to prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (hashed), etc.
to improve Site navigation: connection and usage data
to conduct optional satisfaction surveys on leman-clinic.ch: e-mail address
to conduct communication campaigns (sms, e-mail): telephone number, e-mail address
leman-clinic.ch does not sell your personal data, which is only used for statistical and analysis purposes.
7.3 Right of access, rectification and opposition
In accordance with current European regulations, Users of leman-clinic.ch have the following rights:
right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users’ data right to block or erase Users’ personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
the right to withdraw consent at any time (Article 13-2c RGPD)
the right to limit the processing of Users’ data (Article 18 RGPD)
right to object to the processing of Users’ data (Article 21 RGPD)
right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)
the right to define the fate of Users’ data after their death and to choose who should communicate (or not) their data to a third party that they have previously designated.
As soon as has knowledge of the death of a User and in the absence of instructions from him or her, undertakes to destroy his or her data, unless its retention proves necessary for evidential purposes or to meet a legal obligation.
If the User wishes to know how his Personal Data is used, he may :
– consult them or object to their processing by deleting them
– ask to modify their data by contacting us using this form or by writing to the following address:
Leman Aesthetic Clinic
Allée de la Petite Prairie 2
In this case, the User must indicate the Personal Data he/she would like corrected, updated or deleted, identifying himself/herself precisely with a copy of an identity document (ID card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed by law, in particular as regards the retention or archiving of documents.
7.4 Non-disclosure of personal data
leman-clinic.ch refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “non-adequate” by the European Commission without informing the Customer in advance. For all that, remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).
undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of leman-clinic.ch, the latter must inform the Customer as soon as possible and communicate the corrective measures taken. Par ailleurs does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of and subcontractors (service providers), exclusively in order to achieve the purposes of the present policy.
Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to User data are our customer service agents.
7.5 Types of data collected
For users of the https://www.leman-clinic.ch website, we collect the following data when you contact us via the form. This data is essential for the operation of the service, and will be kept for a maximum period of 36 months:
surname, first name, company, address, telephone number, e-mail address, website.
8. Incident notification
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. Should we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account, and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.
No personal information of the user of the site is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the assumption of the purchase of leman-clinic.ch and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the leman-clinic.ch site.
To ensure the security and confidentiality of Personal Data and Personal Health Data, leman-clinic.ch uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, leman-clinic.ch takes all reasonable measures to protect them against loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links, cookies and internet tags
The leman-clinic.ch site contains a number of hypertext links to other sites, set up with the authorization of https://www.leman-clinic.ch. However, leman-clinic.ch is not in a position to check the content of sites visited in this way, and consequently accepts no liability in this respect.
Unless you decide to disable cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options provided below, although this may reduce or prevent access to all or part of the Services offered by the site.
9.1 « COOKIES »
A “cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies are in no way likely to damage the User’s terminal.
leman-clinic.ch may process information concerning the User’s visit to the Site, such as pages consulted and searches carried out. This information is used to improve the content of the Site and the User’s browsing experience.
As Cookies facilitate browsing and/or the provision of services offered by the Site, the User may configure his/her browser to allow him/her to decide whether or not to accept them, so that Cookies are stored in the terminal or, on the contrary, are rejected, either systematically, or depending on the sender. The User may also configure his or her browser software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be saved in the User’s terminal. informs the User that, in this case, not all the functions of his or her browser software may be available.
If the User refuses to allow Cookies to be stored on his or her terminal or browser, or if the User deletes any Cookies stored on his or her terminal or browser, the User is informed that his or her browsing and experience on the Site may be limited. This may also be the case when the Site or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, declines all responsibility for the consequences linked to the degraded operation of the Site and any services offered by resulting from (i) the refusal of Cookies by the User (ii) the impossibility for https://www.leman-clinic.ch to record or consult the Cookies necessary for their operation due to the User’s choice. To manage Cookies and User choices, the configuration of each browser is different. This is described in the browser’s help menu, which will indicate how the User can modify his or her wishes with regard to Cookies.
At any time, the User may choose to express and modify his or her wishes with regard to Cookies. https://www.leman-clinic.ch may also call on the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the https://www.leman-clinic.ch Website or in its mobile application, and if the User has accepted the deposit of cookies by continuing to navigate on the https://www.leman-clinic.ch Website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, cell phone).
These types of cookies are deposited on your terminals only if you consent to them, by continuing your browsing on the leman-clinic.ch website or mobile application. However, Users may withdraw their consent for leman-clinic.ch to deposit this type of cookie at any time.
9.2 INTERNET TAGS
leman-clinic.ch may occasionally employ Internet tags (also known as action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a specialist Web analysis partner who may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.
These beacons are placed both in the online advertisements enabling Internet users to access the Site, and on the various pages of the Site.
This technology enables leman-clinic.ch to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User’s use of the Site.
The external service provider may collect information on visitors to the Site and other Internet sites using these tags, compile reports on Site activity for leman-clinic.ch, and provide other services relating to the use of the Site and the Internet.
10. Applicable law and jurisdiction.
Any dispute arising in connection with the use of the leman-clinic.ch website is subject to Swiss law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Nyon.
Leman Aesthetic Clinic
Allée de la Petite-Prairie 2
Phone number: 022 3464949